INFINITI Cares for Your Safety & Convenience Warranty FAQ – COVID-19 Situation
Due to the current COVID-19 circumstances, staying home and protecting yourself is our number one priority at INFINITI. In line with the latest government communications and guidelines regarding COVID-19 safety, we have advised all our dealers to take every necessary step to protect the health and safety of our customers and employees. As a result, we are extending our support to customers and will provide further vehicle care services for warranty issues arising during the lockdown period.
What should I do if my vehicle has outstanding Recall Campaign?
If you have received a repair notification regarding a Recall Campaign, please visit your local dealer, only when it is safe to do so as per local government guidelines, and/or after the curfew is lifted.
If dealer operations remain suspended, please contact the dealer at the next earliest opportunity when operations are back to normal.