INFINITI Cares for Your Safety & Convenience Warranty FAQ – COVID-19 Situation

Due to the current COVID-19 circumstances, staying home and protecting yourself is our number one priority at INFINITI. In line with the latest government communications and guidelines regarding COVID-19 safety, we have advised all our dealers to take every necessary step to protect the health and safety of our customers and employees. As a result, we are extending our support to customers and will provide further vehicle care services for warranty issues arising during the lockdown period.

FAQs related to Manufacturer Warranty during lockdown due to the COVID-19 situation

What if my vehicle needs repair and my warranty is expiring during lockdown?

We are committed to honoring the warranty for vehicles that require warranty repairs and cannot be carried out due to lockdown. Please liaise with your local dealer as soon as possible in order to carry out the required warranty repairs at the earliest opportunity after the curfew lift-off.